IS&T is in the process of unifying Jefferson’s standard PC platform, which is currently Dell for TJU/JUP clients and HP for TJUH clients, to one vendor. Once this process is completed, all Jefferson clients will be purchasing on the same standard vendor platform. All current standard PCs (Dells or HPs) will be fully supported until out of warranty or replacement.
Clients who purchase standard hardware and software through IS&T will receive full repair and troubleshooting support with certified technicians. Clients who purchase non-standard brands will receive limited 'best effort' support.