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Palm Scanning, A New Biometric Patient Identification Method


Palm Scanning, a new biometric patient identification method at Abington, was recently highlighted in the Philadelphia Business Journal. This innovative identification method enhances the safety and efficiency of patient registration by scanning patients’ palms. With these scans, the patient’s medical record is automatically identified in the system, eliminating the risk of an incorrect patient being selected from the Enterprise Master Patient Index.

Janet Lentz, Director of Patient Access Services, noted, “Registration is such a critical point in the patient experience. Anything we can do to enhance the security and efficiency of that process is a benefit to the entire organization.” Palm scanners are currently in place at Central Registration, the Ambulatory Services Unit and the Dental Clinic, and they will continue to be installed across Abington and Abington-Lansdale Hospital.

Thanks to the IS&T Team—including Natalie Colon, Mary Ann Bolla, Dan Diehl, William Martin, Jack Zubyk and Diane Slubowski—for implementing this new innovative technology for safety and the security of our patients’ personal health information.